JADED
CONSUMERS HAVE TIMBERLAND TO GIVE THEM A SOFT
LANDING
The folks at Timberland have realized that consumers
don’t want to be told what to buy. That’s
why they started a very creative, yet quiet campaign,
to imprint the Timberland brand in the psyches
of their followers.
That’s because young people are weary of
marketers telling them what to do. (They listened
to mom tell them to clean their rooms, and they
still haven’t gotten over it). So, in the
name of creativity Timberland is putting up billboards
made by artists in materials used in Timberland
boots.
The billboards, in New York boroughs, support
their website (10061.com) that has user-generated
content. (This is how you engage your customer).
”The approach ‘freed us from the
need to sell’ while facilitating a dialogue
with consumers,” said John Kieselhorst,
creative director at Arnold (who created the campaign).
Other online galleries featuring consumer-created
content, are the HYPE gallery, sponsored by HP
and the Converse Gallery from Nike.
In 2007 Timberland will debut a wordless commercial
called "Rain." In this spot a man will
face down a wall of rain due to his Timberland
coat.
The billboards, which are set at street level,
are stapled and glued down. "We wanted it
to be Open Source—and our hope is that people
will like it, but not steal it," said Kieselhorst.
"The leather billboard campaign Arnold created
really harnesses the power of self-expression
and community engagement," said Gene McCarthy,
president of Timberland's Authentic Youth division,
in a statement.
If you ask me this is genius marketing. Since
young people make up a good portion of your target
market, it’s important to know how they
think.
Off beat marketing techniques, such as these,
are the best way to consume your consumer. It’s
also a great way of building a brand (think Nike).
Just when you thought that marketing had reached
its zenith, you find out that it’s not cool
to do the marketing. Who said Life is Easy?
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