| CONSUMERS SHOP
ON THE INTERNET BUT MANY TAKE THE INFORMATION
INTO BRICK AND MORTER LOCATIONS
According
to a consumer survey, 58% of adults plan to conduct
research online during this year's holiday season
and 43% plan to make both online and offline purchases
based on that research.
Men are more likely to research online before
buying a product: 33% of those surveyed do research
online always or most of the time, as opposed
to 22% percent of the women.
Ninety percent of consumers who research purchases
"always" or "sometimes" end
up buying the exact brand they researched.
Seventy seven percent who search online make
a purchase in brick-and-mortar stores. Once at
the store, 52% are likely to purchase the item
they researched, while another 18% are likely
to purchase the item and additional items.
Performics, the performance-based marketing division
of DoubleClick, issued a list of 10 basic strategies
geared toward maximizing holiday online revenue
- so we thought you might want to check them out:
-
Centralize and prominently
feature free shipping offers - shoppers flock
to these
-
Create a sense of urgency
- remind shoppers about the number of days
until Christmas
-
Create a suggestions page
- provide gift recommendations segmented by
price and recipient
-
Inspire impulse holiday
purchasing by showcase top sellers, editor's
favorites, etc.
-
Make finding merchandise
offers simple - visibility leads to conversion
-
Aggressively promote sale
offers.
-
Remember last minute shoppers
- highlight gift certificates during final
shopping days
-
Ensure timely delivery
- note stock status/shipping availability.
-
Support the brand - provide
shoppers with comprehensive contact information,
including FAQ locations and store-based information
-
Think long term - collect
email opt-ins for future alerts, newsletters,
etc.
|