| SELLING EXCLUSIVITY
- MEMBERS ONLY GOES PUBLIC

Everyone wants to feel special – hence
the reason for members only country clubs and
alumni groups. Sometimes “Members Only”
means that you are part of an elite social circle
or have celebrity status (even if you have languished
in jail).
To join many of these clubs you have to be recommended
by a member and approved by the board of directors.
And up until now, members only alluded to a social
standing of lofty heights.
But, now the fashion industry – and marketing
mavens – have figured out a way to make
shopping an invite-only experience as well. And
who doesn’t want to be a part of something
exclusive?
The first “Members Only” shopping
experience had more mass appeal than class appeal.
Costco, Sam’s Club and BJ’s Wholesale
Club all capitalized on the member’s only
requirement. And in most instances this is supposed
to guarantee that you get special discounts on
goods (surprise, for the most part the prices
are pretty high still).
Just this week I was notified by “Town
& Country” Magazine (a bastion of member’s
only types) that I could join a members only shopping
community. Called ideeli, this members only online
shopping site sells “authentic luxury items
at preferential prices to members.” They
also have a give-a-way each week.
But, before you can spend money on designer duds
you have to join the club.
According to an article on examiner.com (The
lowdown on invitation-only shopping websites),
“These retailers offer high-end designer
goods for a reduced price to members, but the
sales last only a limited time. Ideeli’s
events have secret starts, where members are notified
a couple hours in advance. (Oh... the intrigue).
The article also says that members only fashion
websites buy merchandise directly from designers
and manufacturers, so they can negotiate a lower
price (I see the ghost of Frieda Loehmann now).
The psychology is simple – yet complicated.
“The sites attempt to recreate the frenzy
and excitement of designer sample sales by selling
goods in limited quantities for short durations
of time. Designer brands are very receptive to
these websites, because it can be challenging
for them engage an affluent audience.”
According to Robin Lawson of Ideeli “We
are a marketing solution for them not a discount
site – so they can clear inventory in very
high volume fast, and get a measurable marketing
benefit. This in turn helps us tremendously in
getting the best merchandise for our members.”
Members only online shopping sites are also place
for smaller, up-and-coming designers to sell their
wares to the public, Lawson added.
Other thriving members only luxury sites include
The Gilt Groupe and Rue La La. Members shop online
at fire sale prices that last 24 hours with merchandise
selling out in minutes. (The thrill of the hunt
is a great motivator).
Members can get 40 percent to 70 percent off
designer labels, and get the extra adage of “being
in the know.” Emails and text messages alert
members hours before the limited-time sales. While
Gilt and Rue La La started less than a year ago,
ideeli was founded in June 2007. Membership is
now in the hundreds of thousands, and they expect
to surpass the one-million-member mark this year.
Ideeli
partners with over 300 brands and continues to
add new ones. The website also hosts giveaways.
Sales and giveaways have “secret starts,”
but members can preview the merchandise available
up to 10 days in advance.
With the recession - and the slowdown of retail
sales - anything that gets the consumer off the
couch and into your store (or on your website)
is an act of sheer brilliance.

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