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HISPANICS
HAVE CASH TO SPEND BUT RETAILERS MUST SPEAK THEIR
LANGUAGE: According to an article in
the New York Times, retailers
are losing tens of billions of dollars in sales
a year by not offering Spanish language toll-free
numbers to buy goods. According to Forrester Magazine,
“Hispanics have $575 billion in purchasing
power and their online population grew 43 percent
from 2003 to 2004, according to Nielsen/NetRatings.
That makes them the ‘fastest-growing online
group.’ The article also says that Hispanics
would rather not conduct business in English.
“Autobytel, an online automobile retailer,
created a Spanish version of its Web site after
a survey showed that 84 percent of Hispanic Internet
users would conduct automobile research online
if the content were presented in Spanish. According
to the article,“ 81 percent of the Fortune
500 companies don’t have Spanish content
online.
THEY
SHOP TILL THEY DROP: According to an
article in New York Times, “My Generation:
Hope I Shop Before I Get Old,”
the 48 million young people born between1965 to
1977 live to shop. It goes on to explain this
phenomenon, "Consumption is this generation's
currency," shrugs Jane Rinzler Buckingham,
whose market research firm, Youth Intelligence,
helps big companies understand Generation X. "They
don't have government or causes to believe in,
so the Gucci bucket hat is their currency instead."
If shopping for Gucci hats is our version of the
march on Selma, appliance showrooms are our Woodstock.
Reflecting the consuming passion
of my generation, the hot new magazines are "magalogs,"
or shopping catalogs disguised, barely, as magazines.
Baby boomers may be reading Architectural Digest
(median age: 49) or The New Yorker (53). But Gen
Xers prefer Lucky: The Magazine About Shopping
(median age: 31) and Domino: The Shopping Magazine
for Your Home (35). The Gen X male, who is also
occupied by shopping - and by the unwanted hair
on his back - has his very own magalog, Cargo.
James Truman, former editorial
director at Condé Nast said: "Everything
is for sale. There is no point in pretending otherwise.
So let's just put the address, the phone number
and the Web site under the item and not try to
make a hoopla about it signifying this or that.
You don't have to get through articles on politics
and serious issues. Here's the merchandise."
According to the new American
Express Platinum Luxury Survey, “the average
Gen Xer now spends 18 percent more on luxury goods
than the average baby boomer. Our credit cards
are weighing us down like millstones. We're juggling
interest-only and adjustable-rate mortgages. To
build the great big bathrooms and great big kitchens
that define us, we're taking out home-equity loans.”
It appears that this generation
is also the one spearheading the renewed interest
in HATS. Keep track of this spendthrift group,
they can make or break your bottom line, sorry.
According to the Third
Annual National Retail Federation 2005 Back-to-College
Consumer Intentions and Actions Survey, spending
has increased 33.8 percent for gadgets, clothing
and furnishings. This $34.4 billion spent is more
than double what parents of K-12 students will
spend on back-to-school. “The $47.8 billion
spent on back-to-school and back-to-college merchandise
this year will rank second only to the holiday
season in seasonal sales.
”Spending on back-to-college
merchandise will rise in all tracked categories,
with $11.9 billion on textbooks, $8.2 billion
on electronics, $3.6 billion on dorm and apartment
furnishings, $3 billion on school supplies, $5.7
billion on clothing and $2 billion on shoes. The
most sought-after shopping destinations for college
students and parents are close to campus, with
59.8% planning purchases at college bookstores.
More than half (55.8%) will shop at discounters,
41% at office supply stores, 36% at department
stores and 32% online.”
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